2WORLD TRAVEL (CAMBODIA) has independently earned a sound status with good reputation. Our company has developed an own online reservation system website www.2worldtravel.com is deemed to read, understood and accept the “company’s terms and conditions below:
The company shall take all measures to ensure that all information provided by you remain confidential and is protected from authorized access but will not assume responsibility from unauthorized access by any means.
RESERVATION, DEPOSIT AND PAYMENT
All trips require a non-refundable deposit of minimum of 100 USD or 25% whichever is consider as highest on the tour price per person will be required; the deposits mean will confirm your reservation until 45 days prior to trip departure, at which time the balance of the trip is due. If the balance is not paid in full by the due date, the booking will be regarded as cancelled. This payment terms may not apply to all tours and will be advised accordingly.
If full payment is not made by the stipulated date, the system may auto cancel your reservation and also forfeit your deposit payment..
Upon starting the services, tours or check in, guests must present a valid voucher or subject to charge. The voucher must be legible and clearly state the name of our 2WORLD TRAVEL (CAMBODIA) with the exact contact details, name of guests, specific details that is included in the accommodation, packages, transportation etc…
All rates are quoted in net to travel agent in US dollars, unless otherwise stated.
Tour Prices are based on the current fares; services prices, government tax and exchange rates are subject to change with or without any prior notice. Ferry timings, flight schedule and all services stated are correct as at time of publication and therefore subject to change with or without notice or due to unforeseen circumstances beyond our control.
CANCELLATION OF TOURS AND HOTEL BOOKING
In the event of a cancellation in writing either by email or fax, a cancellation fee equivalent to the deposit will be levied booking has been confirmed. Cancellations will be subject to the following charges:
* More than 45 days prior to trip departure. No charge, however the 100$US deposit is non-refundable.
* 30-45 days before arrival: 10% charge
* 15-29 days before arrival: 40% charge
* 5-14 days before arrival: 60% charge
* Within 4 days before arrival: 100% charge
Please refer to individual packages. Terms and Conditions stated in the individual or promotional packages would super cede the above.
TOUR FARE EXCLUDES
Domestic & International airport tax, Domestic & International airfare and visa fees vice versa;
All other listed price will be excluded in traveler’s personal expenses like Airport taxes, baggage charges, meals, beverages, room service , souvenirs, laundry or Christmas and New Year’s Eve Dinners.
Gratuities to driver, Tour Guide or Tour leader
Flight insurance and fuel surcharges.
TOURS FARE INCLUDES (FOR GROUPS ONLY)
We accommodate all kinds of groups like Educational Tours, Incentive Tours, Professional/Excursion Tours, Expos, and Trade Fairs Tours packages. Ideally for groups at least minimum 25 persons require, and the fare includes all basic amenities will be provided.
INFANT / CHILD FARE
Eligibility: below 0-12years(on the date of departure).
Child with bed will be based on the 90% of an adult fare.
Child extra bed 25% discount on total package
Child no bed 50% discount on total package, Child with twins no discount,
For infant 0-2years the following policy are applied: all services are freebased no extra bed/meals, except air ticket.
HOTEL ACCOMDATION INFORMATION
We cater for every budget from 1 star to 5 stars. Our website provides you international information chains such as small boutique, hotel accommodations. In case that hotels accommodation is not available, a similar same category hotel will be replaced. The hotel reserves the right to replace your hotel accommodation with a similar category.
HOTEL CANCELLATION CHARGES
For a No Show booking, there will be no refund at all.
AMENDMENT FEE / CHANGES TO BOOKING
A 30USD amendment fee will be charged per booking for changes made to a confirmed booking.
There will be no refund for unused tickets; meals and sightseeing tours not taken nor accommodation not use either in part or in full.
Most airlines and ferry companies extend one piece of baggage not exceeding 20 kilograms per person. Suitcase size usually does not exceed 29” x 20” x 10 ”.
Any excess baggage charges will be borne by the client and in accordance with the carriers / suppliers regulations.
All passengers are to ensure that their passports are valid for at least 6 months from the date of departure and have the relevant vaccination for visa are required for visiting some countries.
The company will, whenever possible to assists you to obtain the necessary visas. The service charges for processing fee will be 30USD by the embassy of each country and will be borne by passenger.
Any refusal of entry or deportation from a country due to improper documents, or breaching of immigration rules of the country will be the sole responsibility of the client.
We recommend that you purchase a Personal Travel Insurance policy prior to the commencement of your tours/traveling visiting.
EXTENSION OF STAY
Any extension of stay are to be made before the start of the tour and changes during the tours will be subject to the availability and all charges incurred will be borne by you.
The company only act as ‘ Agent ’ for the ferry, airlines, hotels/resorts and other principals and assume no responsibility for any injury, damage, loss accidents or irregularity caused to the passengers or properties.
Neither the carriers nor agent shall be liable for any cost, expenses or damages that may occur during a tour from circumstances beyond their control.
It reserves the right to alter / modify or cancel the itinerary and hotel accommodation in any way necessary in the interest of the clients, or due to circumstances beyond our control.
In the event of an unforeseen circumstances that a tour have to be cancelled, a full refund of the tour value will be remitted back to you.
Any Complaints / claims (if any) must be made in writing within 2 weeks from the date of after return of services. No responsibility is accepted in respect of any complaints / claims, which are not made after 2 weeks, will not be entertained.
Please reconfirm all onward or return flights at least 72hours before departure.
Quotations are subject to change and currency fluctuations without prior notice.
For further comments you are free to contact us at: Tel: 855(0) 16985 400
Information Not Warranted or Guaranteed:
The official 2World Travel (Cambodia) website and all pages linked to it or from it, are PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. 2WORLD TRAVEL (CAMBODIA) MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY INFORMATION OR USE OF INFORMATION CONTAINED IN THE WEBSITE, OR LINKED FROM IT OR TO IT.
2World Travel (Cambodia) does not warrant or guarantee the accuracy, adequacy, quality, correctness, completeness, or suitability of any information for any purpose; that any information will be free of infection from viruses, worms, Trojan horses or other destructive contamination; that the information presented will not be objectionable to some individuals or that this service will remain uninterrupted.
2World Travel (Cambodia), its agents or employees shall not be held liable to anyone for any errors, comissions or inaccuracies under any circumstances. The entire risk for utilizing the information contained on this site or linked to this site rests solely with the users of this site. 2World Travel (Cambodia) respects your rights to privacy and does not sell or provide website user information including email address’ to any third party. 2World Travel (Cambodia) also tries its hardest to make sure this site and its listings are free from errors.